Privacy Policy

What greed stores, why it needs it, and how to get it deleted.

This page is available in English only. Our terms, privacy policy and refunds policy are legal documents, and only the English version is binding — a translation could change what they mean.

Last updated: August 25, 2026

This Privacy Policy explains how NURVA APP LTD, a company registered in England and Wales, trading as greed ("we," "us," or "our"), handles information when you use the greed Discord bot, the dashboard at greed.best, or our API (together, the "Service").

The short version: greed stores the configuration your server asks it to remember, plus the Discord IDs needed to make features work. It does not archive your conversations, and it is not an analytics product — we do not sell your data or use it for advertising.

WHAT WE COLLECT AND WHY

SERVER AND CONFIGURATION DATA

When greed is in a server we store the settings that server has configured, along with the Discord identifiers those settings point at — server, channel, role, user, and message IDs. Without these, a feature cannot know where to post, who to ignore, or which role to hand out.

  • Server, channel, role, user, and message identifiers
  • Feature configuration — prefixes, language, moderation and automod rules, logging destinations, welcome and leave messages, auto-roles, levels, economy, tickets, starboard, giveaways, voice settings, and similar
  • Records a feature exists to produce — moderation case history, level and economy balances, starboard entries, ticket records, and server configuration backups

MESSAGE CONTENT

greed reads messages in servers it has been added to, because features like automod, auto-responders, levels, and command handling cannot work otherwise. This processing is transient: messages are examined as they arrive and then discarded.

We do not build a searchable archive of your conversations. Content is only retained where a feature you enabled explicitly requires it, for example:

  • Snipe-style commands hold a small number of recently deleted or edited messages per channel, briefly and in memory only
  • Logging and ticket transcripts, where a server has deliberately turned them on, and stored for that server
  • Content you deliberately save, such as custom embeds, scripts, tags, and auto-responder replies

PROFILE HISTORY

greed records changes to usernames, nicknames, avatars, and server names so that history commands work. You can clear your own history at any time, and server administrators can clear their server's.

ACCOUNTS YOU LINK YOURSELF

Some features only work if you connect something — a music scrobbling account, a social profile to follow, or similar. We store only what is needed to keep that connection working, and only because you asked for it. Disconnecting removes it.

AI FEATURES

If you use an AI command, your prompt and any image you attach are sent to a third-party model provider to generate the response. Do not put anything sensitive into an AI command. We keep usage counts so quotas can be enforced.

THE DASHBOARD AND WEBSITE

  • Signing in uses Discord OAuth2. We request only the scopes needed to identify you and list the servers you can manage. We never receive your Discord password.
  • A single essential, HTTP-only session cookie keeps you signed in, plus a cookie remembering your language choice. We do not use advertising or cross-site tracking cookies.
  • Our hosting and CDN provider processes standard request data — including IP address, approximate region, and browser details — to deliver the site and block abuse.

PAYMENTS

Premium purchases are handled by third-party payment processors, including Discord's own system. Card details go to the processor, never to us. We keep a record of what was bought, when, and which account or server it applies to, so entitlements can be honoured and support and refunds handled.

SECURITY AND ABUSE PREVENTION

We keep limited operational and security records to detect abuse, debug faults, and keep the Service running. Where IP addresses are retained in our own systems they are stored in hashed form.

WHY WE ARE ALLOWED TO PROCESS IT

  • Contract — to provide the features you or your server administrators asked for
  • Legitimate interests — to keep the Service secure, stable, and free from abuse
  • Consent — for optional things you switch on yourself, such as linking an external account. You can withdraw it by disconnecting.
  • Legal obligation — where we must keep records, such as for payments

HOW LONG WE KEEP IT

  • Configuration and feature data is kept while greed is in your server and the feature is in use, and until it is deleted or you ask us to remove it
  • Transient message processing is not retained at all
  • Short-lived caches, including snipe entries, expire on their own within a short window
  • Operational and security records are kept for a limited period, then discarded
  • Payment records are kept as long as the law requires

Removing greed from a server stops all further collection, but does not by itself erase configuration already stored — so that settings survive an accidental kick and re-invite. Ask us if you want it gone.

WHO WE SHARE IT WITH

We do not sell your data, rent it, or use it for advertising. We share it only with service providers who help us run greed, and only as far as they need it:

  • Discord, since the Service runs on their platform
  • Our hosting, infrastructure, and CDN providers
  • Payment processors, for purchases
  • Providers behind specific optional features, such as the AI model provider or a music or social service you asked greed to fetch from

We may also disclose information where we are legally required to, or to protect the rights and safety of our users or the Service.

YOUR RIGHTS AND HOW TO DELETE YOUR DATA

Depending on where you live, including under the UK GDPR and EU GDPR, you have the right to access, correct, delete, restrict, or object to our processing of your data, to data portability, and to withdraw consent.

Some of this you can do yourself, without asking us:

  • Clear your own username and avatar history with the relevant command
  • Disconnect any linked account
  • Server administrators can reset a feature's configuration, or remove greed entirely

For anything else, email [email protected] from an address we can tie to your account, or ask in our support server. We will ask you to verify ownership of the account or server before acting, and we aim to respond within 30 days.

Note that a server administrator can request deletion of that server's data, and an individual can request deletion of their own — we cannot delete a whole server's data on the request of one member. If you are unhappy with how we handled a request, you can complain to your local data protection authority; in the UK that is the Information Commissioner's Office.

AGE REQUIREMENTS

greed is not directed at children. You must meet Discord's minimum age requirement for your country to use it. We do not knowingly collect data from anyone below that age — if we learn that we have, we will delete it. If you believe a child's data is in our systems, contact us.

SECURITY

  • Encryption in transit, and at rest where supported
  • Access to production systems restricted to a small number of people
  • Regular patching and dependency updates
  • Backups, with restore testing

No system is perfectly secure, and we cannot guarantee absolute security. If a breach affects your data and the law requires us to tell you, we will.

INTERNATIONAL TRANSFERS

We operate from the United Kingdom and use providers in the United Kingdom, the European Economic Area, and the United States. Where data leaves the UK or EEA, we rely on appropriate safeguards such as standard contractual clauses.

REPORTS ABOUT OTHER SERVERS

We do not run a reports database and we cannot verify claims about what happens inside servers we are not part of. Violations of Discord's Terms of Service or Community Guidelines should go to Discord at dis.gd/support.

CHANGES TO THIS POLICY

We will update this Policy as greed changes. Significant changes update the date at the top, and where a change materially affects your rights we will make a reasonable effort to announce it in our support server.

Questions, or want your data removed? Email [email protected]. Our Terms of Service explain the rules for using greed.

greed — Privacy